Duffy Counseling LLC (“Duffy Counseling,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information is collected, used, and protected when you visit shannonduffycounseling.com or interact with services available through this website.

Information We Collect

Depending on how you use this website, we may collect:

• Information you voluntarily provide, such as your name, email address, and message when you contact us or request a free guide.

• Booking information when you schedule a consultation through our scheduling service.

• Website usage information, such as pages visited, approximate location, device/browser information, and how you arrived at the website.

• Information you provide when communicating with us about therapy or counseling services.

Please do not submit detailed or sensitive mental health information through the website's free-guide form or other general website forms. Those forms are intended for general inquiries and resource requests, not for clinical communication.

How We Use Information

We may use information collected through this website to:

• Respond to inquiries and requests.

• Send you the free guide or other resources you specifically request.

• Schedule and manage consultation requests.

• Communicate with you about services you have requested.

• Improve our website, content, and user experience.

• Understand website traffic and how visitors use our site.

• Maintain website security and functionality.

We do not sell your personal information.

Free Guide and Email Communications

If you provide your email address to receive a free guide, we may use that email address to deliver the requested resource and, where applicable, send related communications.

You may unsubscribe from non-essential marketing emails at any time by using the unsubscribe option included in those emails or by contacting us.

Scheduling

Consultations may be scheduled through Calendly, a third-party scheduling platform. Information you provide when scheduling is subject to Calendly's privacy practices in addition to this Privacy Policy.

Website Services and Third-Party Providers

Our website is hosted through Wix. We may use third-party services to operate the website, provide scheduling functionality, distribute requested resources, communicate with visitors, and understand website usage.

These providers may process information according to their own privacy policies and terms.

Analytics

We may use website analytics tools to understand how visitors interact with our website. This may include information such as pages visited, referring websites, device information, and general geographic information.

Analytics information is used to improve the website and understand its performance. We do not use analytics tools to intentionally collect the contents of therapy sessions or clinical records.

Cookies and Similar Technologies

Our website and third-party services may use cookies or similar technologies to provide website functionality, understand website usage, and improve the visitor experience.

You may be able to control cookies through your browser settings and, where applicable, through cookie-consent tools provided on the website.

Therapy and Clinical Information

This website is intended primarily to provide information about Duffy Counseling LLC and its services and to allow visitors to request information or schedule consultations.

Please do not use general website forms, email, or other website features to send confidential clinical information or information that you would not want transmitted through a general website communication channel.

Once a person becomes a therapy client, information relating to clinical services may be handled through separate systems and policies applicable to the therapeutic relationship.

Data Security

We take reasonable measures to protect information submitted through this website. However, no website, electronic transmission, or online storage system can be guaranteed to be completely secure.

Children's Privacy

This website is not directed toward children under 13, and we do not knowingly collect personal information from children under 13 through this website.

Your Privacy Choices

Depending on applicable law, you may have rights regarding personal information we maintain about you, including the right to request access, correction, deletion, or information about how your information is used.

To make a privacy-related request, contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page indicates when the policy was most recently revised.

Contact

Duffy Counseling LLC
Shannon Duffy, LPC
Colorado, United States

Email: shannonduffy292@gmail.com

If you have questions about this Privacy Policy or how information is handled through this website, please contact us.